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Carlos E. Vázquez

Country Manager @Belltech

Mexico City, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Country Manager @Belltech

Mexico City, MX

Strategic Growth and Market Entry. Identify new market opportunities, and high-value client segments. Endorse regional and local partnerships.Operational and P&L Management. Full responsibility for Mexico\'s Profit and Loss (P&L), including budgeting, forecasting, and hitting revenue targets. Provide HQ with data-driven insights and \"ground-truth\" reports on performance and market sentiment.Sales and Marketing Leadership. Drive the sales team to meet Quarterly and Annual Revenue targets. Act as the face of the company for high-level negotiations, and industry events.Team Building and Culture. Talent Acquisition + Mentorship. Coach local team to ensure high performance and low turnover.

EDUCATION

N/A

Tecnológico de Monterrey

Master's degree, Manufacturing Systems

N/A

Tecnológico de Monterrey

Bachelor's degree, Computer Science

ABOUT CARLOS E. VÁZQUEZ

I leverage my 15+ years of experience in Sales of SaaS, CCaaS, Cloud, Security and AI solutions to help organizations protect their data and enhance the customer journey of their clients. I am passionate about digital transformation, customer experience solutions, migration projects from on-prem to the cloud, and I enjoy consulting and advising clients on how to optimize their digital channels.Previously, I was a regional sales manager at Nuance Communications, a Microsoft company, where I led the sales strategy and account planning for major banks and government agencies in North Latam. I worked with direct and certified partners to ensure the successful and broad deployment of Nuance products and services, such as voice biometrics, conversational IVRs, virtual assistants, CCaaS, and voice analytics. I also supported the migration of clients from on-prem solutions to cloud services, achieving significant revenue growth and customer satisfaction.Other experience: Cost Projections | Start Up Companies | Customer Presentations

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