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Cameron Wislang
Manager Customer and Service Design @Ministry of Business, Innovation and Employment
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WORK HISTORY
Manager Customer and Service Design @Ministry of Business, Innovation and Employment
Wellington, NZ
I am currently working in MBIE’s Customer Experience (CX) centre of excellence, the Kiritaki Centricity and Service Design team. We are a MBIE wide resource that promotes “Our Promise” to push MBIE to become a customer centric ministry by delivering exemplarily innovation services across all of MBIE’s services and internal operations. This mahi has included:Leading a large team of CX, Service Design and User Experience (UX) expertsChampioning “Our Promise”, a public commitment with our customers to expect a ‘Simple, Safe and Certain” experienceMaintaining strategic relationships across Senior LeadershipDeveloping and maintaining Service Design resource prioritisation across all of MBIE’s priority\'s and commitments
SKILLS
ABOUT CAMERON WISLANG
I am a Customer Experience and Service Design leader with a strong track record delivering organisational improvement, cross‑government programmes, and high‑performing teams. Skilled in applying Service Design, governance, and strategic thinking to lift customer outcomes, influence senior leaders, and shape large‑scale change. Prioritising people‑centred leadership and practical delivery.
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