Caitlin Burton

Program Manager - Program Management Office @Adecco

Olde West Chester, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Program Manager - Program Management Office @Adecco

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US

Experience in MSPs both as the manager of the accounts overseeing the orders and supplier engagement and as the supplier to other MSPs-Expertise in multiple VMS tools including Beeline, Bullhorn, Fieldglass, Wand and other SAP systems (iSupplier, Workday, and Oracle)-Subject matter expert (SME) for account overview and client engagement for customers-Manage, build, and develop relationships with client management teams-Provide guidance and processes for branch staff and suppliers to optimize service to clients-Preparation and presentation of an annual business plan, executive summaries, and quarterly business reviews-Conduct market data research to provide clients with current insight to assist in successfully reaching their staffing goals-Fulfill and service client orders to establish adequate head count for multiple accounts-Daily operations and process building for internal onboarding, order fulfillment, compliance, reporting, and payroll needs-Project management for special off tool projects. Assist in building SOPs, schedules, FAQ documents, and business strategies-Lead managers and Adecco personnel in creating and continuing SOW and PSA legal documents and amendments, using salesforce to create and track the legal engagement.

EDUCATION

2013 — 2016

University of Cincinnati

Bachelor's degree

ABOUT CAITLIN BURTON

Client Services | Project Management | Customer Relations

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