Byron Keown

Associate Director @Virtusa

Madrid, ES

Successful in a combined triple role:• Relationship Manager and Account Manager for Corporate & Investment Banking, Banco Santander.• Global delivery lead for Banco Santander.• Delivery lead for Iberia.Relationship Manager and Account Manager for Corporate & Investment Banking business, Banco Santander:• Responsible for a multi-million dollar global business. Scaled revenues from $1M (FY24) to $7.5M (FY26), with a growth trajectory targeting $11M (FY27).• 70+ billable FTEs supported by 3 offshore delivery colleagues.• Delivered an annual client satisfaction score of 8.5/10, reflecting strong relationship management and trusted advisor status.Global Delivery lead for Banco Santander:• Responsible for delivery activities in other non CIB businesses in the different geographies where the account is active: Spain, UK, USA, Poland.• Supported by a team of 3 great colleagues.• Overview and support of project delivery and client relationship.• Helping to achieve global revenue and margin targets, client and employee satisfaction.Delivery lead for Iberia:• Support global accounts in their operations in Iberia, particular focus on two accounts in the Pharmaceutical and Media & Entertainment industries.• Country support, advice and expertise. Client relationship at local level. Help corresponding global account partners.

Universidad Pontificia Comillas

Bachelor’s Degree, Business Administration, Management and Operations

MIT Sloan School of Management

Artificial Intelligence: Implications for Business Strategy, Business

University of Kent

Bachelor’s Degree, Art/Art Studies, General