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Bryce Freeman
Assistant Manager Bos - Originations and Dealer Services @American Honda Finance Corporation
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WORK HISTORY
Assistant Manager Bos - Originations and Dealer Services @American Honda Finance Corporation
Dallas-Fort Worth, TX, US
Assistant Manager – Business Operations Services (BOS)American Honda Finance Corporation | 2023–Present | Fort Worth, TXElevated associate satisfaction scores beyond industry benchmarks through personalized coaching, development plans, and team engagement strategiesSpearheaded Microsoft Copilot rollout across departmental workflows, improving efficiency and enabling smarter task executionAuthored a structured Change Request (CR) writing guide and clarified ownership across systems, enhancing cross-functional accountabilityStandardized release coordination and inbox management, reducing delays and improving transparency across business operationsDesigned individualized development plans, resulting in measurable growth in associate performance and promotion readiness
EDUCATION
Vanderbilt University
Bachelor of Arts (B.A.), Sociology
SKILLS
ABOUT BRYCE FREEMAN
Strategic operations and business systems leader with 30+ years of experience driving transformation across automotive finance and retail sales. I specialize in aligning people, processes, and platforms to deliver scalable solutions and measurable results.With a foundation in sociology from Vanderbilt University and a career built on continuous improvement, I empower teams, optimize systems, and lead change with clarity and purpose. Whether guiding cross-functional initiatives, mentoring future leaders, or architecting process enhancements, I bring a collaborative mindset and a relentless focus on execution.Highlights include:Spearheading Microsoft Copilot integration across departmental workflowsFounding AHFC’s Vendor Relations Department, recovering $20M+ annuallyLeading NH Circle teams to global recognition in Brazil and ChinaReorganizing End of Term Recovery to handle 300% volume growth with lean staffingI lead with transparency, empathy, and accountability—building trust through clear expectations and consistent follow-through. Let’s connect if you’re passionate about operational excellence, digital enablement, or mentoring the next generation of leaders.
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