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Bruno Vergne
T2 Technical Support Representative - Enterprise & Video Collaboration @Logitech
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WORK HISTORY
T2 Technical Support Representative - Enterprise & Video Collaboration @Logitech
São Paulo, BR
Combining industry knowledge, a strong customer service ethic with an advanced technical skill, I’m responsible for remotely resolving technical support issues (mostly AV hardware and software) and/or approving replacements (RMAs) from business customers (B2B)Region: US, Canada, Mexico and LATAMCovered languages: English, Spanish and PortugueseContact methods: Phone, Videocall, E-mail
EDUCATION
Faculdade de Tecnologia de Curitiba – FATEC PR
Telecommunications System
Udemy
MS-700 Managing Microsoft Teams - Training & Lab Simulations, Collaboration
The English Academy - Dublin, Ireland
Student Exchange Program
COINED International - Buenos Aires, Argentina
Student Exchange Program
Universidad de Salamanca
Spanish Course
TellNet
FCP Update Furukawa, Data Cabling
SKILLS
ABOUT BRUNO VERGNE
T2 Technical Support @ Logitech | Video Collaboration Expert
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