Britni Brock

About Britni Brock

Experienced in customer service, retail management and merchandising in both B&M and corporate setting. Proficient in prioritizing and completing tasks in a timely manner, yet able to multitask when necessary. I am a team player who is attentive to detail and able to work in a fast paced environment.

Experience

1. Project Manager - Fragrance, Merchandise Operations

   SEPHORA

   Nov 2021 — Present · San Francisco, CA, US

   Manage a multiple brands, become the key leader in all cross functional projects involving Fragrances•Manage brand relationships and strive for continued improvements and relationship growth.•Daily maintenance of the Update schedules. Ensure projects are added and edits are made in a timely manner.•Send outside vendor’s appropriate files (distribution lists, update grids) and track each update to ensure milestones are being met once projects have kicked off.•Approve all planograms and instruction sheets to ensure they meet the Sephora requirements before the update ship to stores.•Lead weekly update meetings and conference calls with internal and external teams, ensuring fixtures and product land in store on time.•Elevate issues from calls to Updates partners, Merchants, and other internal partners•Enforcement of pushing in store dates when deadlines are missed by the brand.•Calculate weekly store workload and ensure that Workload Optimization Team has accurate labor hours for total operational workload planning.•Leads proto reviews in partnership with Vendor, speaks to merch ops standards, fit/ function, updatability, and viability in store.•Work with Specialist to identify update and global issues. Making corrective action plans if needed.•Provide feedback for test/prototype store and fixture designs as they are established.•Identify opportunities for improving brand and vendor relationships (cost savings, influencing service levels) through the Vendor Scorecard.•Work directly with updates team and procurement on maintaining and updating Vendor Scorecard documents and process•Support in executing cross functional strategies & initiatives for the brand-Retrofits/Store Planning directives-Store Design Directives (new store prototypes, new fixture designs)-Merchandising Directives & strategies-Store/Procurement strategies•Participate in annual and seasonal planning meetings for the brand, contributing solutions and meeting budget expectations.

Education

• Diablo Valley College

  Associate's degree, General Studies

  2007 — 2010