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Start for FreeBrian Stevenson
Managing Director @Synfonia
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WORK HISTORY
Managing Director @Synfonia
Columbus, OH, US
synfonia helps small and mid-sized businesses solve the problems that sit between people, processes, and platforms.As Managing Director, I lead consulting engagements focused on technology strategy, software implementation, systems integration, vendor evaluation, and project rescue. My approach starts with diagnosis, not assumptions. Before recommending software or a solution path, I work to understand what is actually happening in the business, including the workflows, decision-making, reporting structure, handoffs, and adoption risks that often determine whether an investment succeeds or fails.My background combines nearly three decades of platform implementation experience with graduate education in Organization Development and Change. That combination helps me look beyond the technology itself and identify whether the root issue is a platform problem, a process problem, a people problem, or some combination of the three.Core areas of focus include:• IT strategy and roadmapping• Fractional CTO / CIO advisory• CRM, ERP, and field service software implementation• Systems integration and automation• Vendor evaluation and software selection• Project recovery for struggling or failed implementationssynfonia works with organizations that want clear thinking, honest guidance, and solutions that fit the business, not just the software.
EDUCATION
Bowling Green State University
Master’s Degree, Master of Organization Development
Liberty University
Bachelor’s Degree
Liberty University
Master of Business Administration (M.B.A.)
The Ohio State University
Management Information Systems
Vineyard Leadership Institute
Leadership, Character Development, and Spiritual Formation
SKILLS
ABOUT BRIAN STEVENSON
I help small and midsize businesses improve operations by choosing, implementing, and connecting the right systems. My work sits at the intersection of business process, organizational effectiveness, and technology. For 27 years, I\'ve worked with companies that have outgrown patchwork tools, manual workarounds, or unclear processes and need a more practical path forward. Through synfonia, I help clients with CRM, ERP, field service, systems integration, and related operational workflows. That may mean evaluating platforms, improving processes before implementation, leading a software rollout, or designing integrations that reduce duplicate work and improve visibility across the business. My approach is business-first and vendor-independent. Good systems should support the way a business actually works, not force teams into complexity they do not need. Areas I commonly support include: • CRM, RevOps, and customer lifecycle processes • Field service and operational workflows • Systems integration and data flow design • Vendor selection and software implementation planning • Process improvement and operational clarity • Fractional CTO/CTO leadership If your business is dealing with disconnected systems, inconsistent processes, or uncertainty about what platform or approach makes sense, I’d be glad to connect.
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