Brian Anciaux
Onboarding Specialist @Kaseya
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WORK HISTORY
Onboarding Specialist @Kaseya
Phoenix, AZ, US
Responsible for integrating and orienting new partners into the Kaseya Marketing Automation Program and Automation Marketing Platform.The process is crucial for establishing a positive and productive relationship with partners from the verybeginning. The goal is to ensure that clients have a smooth and seamless experience as they start usingour Marketing Automation Program. The job requires understanding customer needs, training andeducation, setting expectations (around timelines, deliverables and ongoing support), creatingcommunication channels, collecting feedback and cultivating a positive and collaborative relationship tofoster trust and loyalty.
EDUCATION
Arizona State University
Master of Business Administration (MBA), Business
University of Wisconsin-Madison
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
SKILLS
ABOUT BRIAN ANCIAUX
Results-driven SaaS Partner Manager with a proven track record of driving revenue growth, enhancing market positioning, and ensuring customer success through strategic leadership and oversight.Led client onboarding and integration into SAAS CRM systems, fostering strong relationships from the start to ensure a seamless user experience. Managed client training, goal setting, and education—including virtual workshops—while aligning solutions with customer needs to drive engagement and success.Launched several businesses including Cactus Outdoors (DBA Cactus Bike, Cactus Adventures, CactusOutdoor.com), Computer Edge Consulting, and RB Health. With great employees, we grew each into successful companies with revenue exceeding 9M per year with well over customers. Taught several classes (online and in-class) for the Maricopa Community College District related to small business marketing and technology. Led initiatives that grew revenue for fortune 500 companies including Insight Enterprises, APS, American Express, and MicroAge. Greatly value continuous learning and have benefited greatly from this focus.Although I do believe in continuous learning for self-improvement, I am proud to say that I do have the traditional degrees as well as I am a Wisconsin Badger (BS in Industrial Engineering) and an Arizona State Sun Devil (MBA). SpecialtiesPartner development and management, marketing automation, social media marketing, business development, product management, computer information systems, and everything needed to start, run and grow a small business.
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