Irfan
Customer Support Engineer @Kaseya
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WORK HISTORY
Customer Support Engineer @Kaseya
Bangalore Urban, IN
EDUCATION
Dr. C. V. Raman University, Kota Bilaspur
Bachelor of Commerce - BCom
ABOUT IRFAN
Experienced Information Technology System Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name Systems (DNS), DHCP, TCP/IP, Remote Desktop, Service Desk, Services now, Customer Support Engineer, Technical Troubleshooting, Customer Relationship Management, Communication and Interpersonal Skills, Problem-Solving, Analytical Thinking, Software and Hardware Support, Ticketing Systems (e.g, Zendesk, JIRA)Product Knowledge and Training.
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