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Briana Newsome
Principal Engagement Manager @ServiceNow
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WORK HISTORY
Principal Engagement Manager @ServiceNow
Santa Clara, CA, US
ServiceNow helps organizations of every size, in every industry, put AI to work for people. As a Principal Engagement Manager I drive value for customers by managing cross-functional teams across strategic initiatives to drive digital transformation using the ServiceNow platform-Successfully led multiple efforts for Fortune 500 companies in collaboration with internal and external partners to achieve enterprise-wide transformation objectives.Developed and managed governance, timeline, scope, risk, change management, resourcing, reporting, and financials to ensure alignment and tracking towards program goals.Managed and mentored cross-functional teams through complex programs applying the Now Create methodology and prescriptive guidance to achieve desired customer outcomes and promote long-term success.Collaborated effectively with sales, account, product, and support teams to understand and address customer goals and challenges to drive holistic value.
EDUCATION
Keiser University
Bachelor of Science (B.S.), Management Information Systems
Keiser University
Associate of Science - AS, eCommerce
SKILLS
ABOUT BRIANA NEWSOME
Driving value at the intersection of people, process, and tools since 2006.
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