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Brian Murphy
Operational Readiness Senior Manager @Sky
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WORK HISTORY
Operational Readiness Senior Manager @Sky
Dublin City, IE
Working with senior stakeholders to manage the operational readiness and rollout of all new large programmes of work across the Sky Ireland business. Acting as a key contact for Change Delivery in ROI. Supporting leadership teams across Contact Centre, Retail, and Ops Support discussion on the Ops Model.
SKILLS
ABOUT BRIAN MURPHY
As the Operational Readiness Senior Manager at Sky, my expertise lies in steering large scale program rollouts, ensuring a smooth transition and alignment with organisational goals. Collaborating with leadership teams across various departments, we\'ve fostered a culture of excellence and customer success. With over a decade of experience in operations and sales management, my journey has been about creating a best in class operational model.The success we\'ve achieved is a testament to the collaborative efforts of our dedicated teams, my leadership in operational planning, and a steadfast commitment to enhancing the customer experience within the dynamic landscape of Sky Ireland\'s business operations.
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