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Breyonna Tolen
Office Manager @Classic Collision
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WORK HISTORY
Office Manager @Classic Collision
Kennesaw, GA, US
Responsible for account receivables and processing payments whether it’s invoices, insurance checks, etc. to ensure shop is paid • Discuss and evaluate repair orders to sustain profitability and ensure insurance companies are honoring payment agreements • Maintain front lobby, and is the primary supervisor for the front receptionist
EDUCATION
Georgia Tech Scheller College of Business
Bridge to Business, Pre-MBA Program
The Knowledge House
Fellowship, AI Business Solutions
Berklee College of Music
Master of Arts - MA, Music Business
Agnes Scott College
Business Management , Business, Management, Marketing, and Related Support Services
ABOUT BREYONNA TOLEN
As a Consolidation Coordinator at Manulife John Hancock Retirement, I focus on managing high-volume customer interactions, analyzing call trends, and escalating complex concerns to enhance customer satisfaction. Collaborating with internal teams, I ensure seamless communication and compliance with privacy standards. Currently pursuing a Master of Arts in Music Business at Berklee College of Music, I integrate academic knowledge with professional experience in operations and client communication. This combination drives my dedication to fostering organizational efficiency and delivering exceptional service.
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