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Start for FreeBrent Bice
Director, Advisory Services @UPSTACK
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WORK HISTORY
Director, Advisory Services @UPSTACK
Austin, TX, US
UPSTACK is a tech an telecom advisory and brokerage that helps IT and CX budget-holders do three things really well:1) Avoid overpriced supplier contracts2) Eliminate time-consuming research and procurement tasks3) Gain deeper visibility and insights into suppliers, contracts and renewalsAs a tech and telecom advisor at UPSTACK, I work with a brilliant team of professionals who partner with decision-makers to solve their most pressing challenges. Backed by a team of seasoned experts, and non-biased advisors, I help you research, design, source, and support the infrastructure that keeps your business running, and your teams focused on strategic work.Core areas of expertise include:• AI & Machine Learning• Cloud & Network Security• Colocation & Hybrid Cloud• Communications & Voice• Customer Experience & CCaaS• Connectivity• Wide-Area Networking
EDUCATION
University of North Texas
BA, Communication Sciences / Psychology
SKILLS
ABOUT BRENT BICE
Technology isn’t just innovation; it’s purpose, precision, and measurable impact.With over 15 years of experience leading digital transformation, guiding customer experience (CX) strategy, and tracking ROI, I’ve partnered with 100+ enterprise and mid-market organizations to modernize systems and scale results that matter.Across healthcare, financial services, and manufacturing, and retail, I’ve led initiatives that- Simplify operations through CX, Connectivity, CRM, ERP, EHR, DAM, and AI integrations - Enhance customer and employee experiences through data-driven design - Improve efficiency and scalability with automation and intelligent workflowsI bring a vendor-agnostic, data-driven perspective and help businesses cut through noise, align technology with purpose, and achieve measurable outcomes.I’m passionate about the evolving role of AI and automation in creating smarter, more connected businesses. Because the best leaders don’t just adapt to change — they design it, lead it, and bring people along for the journey.
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