Brendan Neall

Account Manager - General Motors @GP Strategies Corporation

Troy, MI, US

Work with the GM Center of Learning Field Training group to develop training materials for all GM field employees from initial client request through to execution/launch of both live and on-demand training sessions and materials • Work with business stakeholders across multiple GM disciplines including, but not limited to GM Legal, GM Systems such as Order Workbench (OWB) and EV Ordering & Distribution (EVOD), Product, Sales and Service, while ensuring the needs of requested training sessions are met and executed flawlessly • Manage approximately 15-20 programs at any given time each with different timelines/stages of development • Manage all project timelines and client deliverables, track project elements through internal software systems, upload final training materials to GM Asset Central and Field Toolkit, record all virtual training sessions and edit for posting for field team access • Manage and collaborate with internal team of graphic designers, instructional designers, content developers, performance consultants, programmers, and studio team to ensure client deliverables are met throughout program planning and execution • Responsible for hiring, onboarding and management of a team of three Systems Coaches. Manage coaches schedules, dealer assignment, time tracking, provide pay raises when applicable • Work with talent agency to book talent and schedule/oversee voiceover recording sessions of training materials • Monitor program performance through “learner” feedback and report back to client/stakeholders to strategize on adjustments to be made to improve training materials • Write budget letters and maintain budget constraints for each program. Work with internal teams to ensure correct balance of team support to stay within budget while still delivering against client expectations

Wayne State University

Bachelor of Arts (B.A.), Media Studies

Landmark College

A.A., Liberal Arts