Brenda Lawson

Business Analyst @Seminole Hard Rock Support Services

Aurora, CO, US
MOBILE NUMBERS
+13•••••••34

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WORK HISTORY

Oct 2022 — Present

Business Analyst @Seminole Hard Rock Support Services

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Aurora, CO, US

Business Requirement Gathering & Documentation, writing user stories, research products and vendors, decision-making, problem solving, and communication. Work with Confluence and slack.

EDUCATION

1986 — 1991

New Mexico State University

Hospitality Administration/Management

SKILLS

BanquetsHotelsReservationsRevenue AnalysisDelphiResortsTourismHotel System ApplicationsHospitality IndustryProgram ManagementHospitalityPci StandardsOperations ManagementReservationRestaurant ManagementData AnalysisFront OfficeManagementTrainingBudgetsRooms DivisionOperaRestaurantsFood & BeverageProperty Management SystemsCustomer ServiceRevenue ForecastingGuest Service ManagementCateringHotel BookingYield ManagementPre-OpeningLodgingMicrosMeeting PlanningHotel ManagementHospitality ManagementOpening Hotels

ABOUT BRENDA LAWSON

Hospitality Management Professional with over seventeen years of experience in hotel management. Recognized for the ability to build a strong rapport and provide exceptional customer service with guests, end users, vendors, and business owners.Specialties: Implementation, Training, Documentation, Managing Property management systems, Soft system management

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