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Brandon Blanton
Vice President - National Client Service Ops (Amazon Sales Branch Accounts Sourcing Call Center) @Integrity Staffing Solutions
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WORK HISTORY
Vice President - National Client Service Ops (Amazon Sales Branch Accounts Sourcing Call Center) @Integrity Staffing Solutions
Driving national people operations, enterprise client growth, and sales performance across logistics, e-commerce, and manufacturing. Lead Integrity’s largest business division, overseeing national delivery, enterprise partnerships, and revenue generation across existing and new client programs, including our long-standing Amazon partnership.Key Responsibilities & Leadership• Lead and own sales performance for the division, driving revenue growth, client acquisition, and retention across enterprise partnerships.• Oversee national people operations, client delivery, and workforce optimization across fulfillment, logistics, and manufacturing networks.• Manage operations supporting over 140 Amazon fulfillment and logistics sites nationwide.• Lead workforce strategy, process improvement, and retention initiatives across 7 branch offices serving industrial, clerical, and call center clients.• Partner with the executive team to align growth strategy, capacity, and financial performance.• Drive collaboration across Sales, Operations, and Sourcing to deliver integrated workforce solutions.• Guide digital transformation, automation, and predictive analytics to optimize performance and efficiency.• Build scalable, people-first systems that drive measurable results for clients and internal teams.Result Highlights• Delivered consistent year-over-year revenue and margin growth across national key accounts.• Supported enterprise initiatives that delivered double-digit gains in client satisfaction, retention, and workforce reliability.• Expanded services beyond traditional staffing into Recruiting Process Outsourcing (RPO) and hybrid workforce models.• Sustained operational excellence across 140+ Amazon sites and a nationwide branch network.• Reached a cumulative milestone of RPO hires placed across enterprise partnerships since 2017.• Transitioned Integrity’s largest account from high-volume staffing to a fully integrated RPO model.
EDUCATION
The University of Chicago Booth School of Business
Executive Education - High Performance Leadership
University of Kentucky
Bachelor’s Degree, Business Administration and Management - Focus in Marketing
SKILLS
ABOUT BRANDON BLANTON
For nearly 20 years, I’ve built and led workforce systems that merge operational strategy with people innovation, turning workforce design into a driver of scalable, profitable growth.As Vice President of National Client Service Operations at Integrity Staffing Solutions, I lead national teams across Sales, Operations, Sourcing, Client Service, and Offshore Support. I drive sales performance for my division while fueling company-wide growth and enterprise programs supporting over 1 million temporary associates and Recruiting Process Outsourcing (RPO) hires across e-commerce and logistics clients, including Amazon. These efforts reflect the evolution of workforce design at scale, driving innovation, operational excellence, and profitability across national operations.At Integrity, our mission is simple: when our Associates succeed, our Clients succeed. I’ve built \"Associates First\" programs that remove barriers, strengthen engagement, and help people perform at their best. I partner with executive, operations, HR, and sales leaders to align workforce planning with execution, turning labor challenges into performance advantages and scaling systems that accelerate results.These experiences continue to shape how I lead, anchored in people, driven by performance, and focused on building what lasts. To explore my full 20-year leadership journey, including the people and principles that shaped it, visit the Featured section of my profile.Career Highlights:• Partnered with Amazon and other e-commerce leaders to build one of the largest third-party workforce ecosystems in the U.S.• Scaled operations supporting 140+ Amazon fulfillment sites and 7 branch locations serving light industrial, clerical, and call center clients nationwide.• Supported the hiring and management of over 1 million temporary associates across enterprise workforce programs.• Established and led an RPO division resulting in hires since 2017.• Led operations achieving a historical peak of $500M+ in annual revenue.• During the COVID-19 pandemic, deployed essential associates across temporary and RPO programs.• Designed and launched the Network Coach Program, reducing attrition below 10% and cutting training time by 50%.• Executed one of Amazon’s largest-ever single-shift start groups, 750 associates in one hour.• Delivered consistent year-over-year sales growth and client expansion, sustaining profitability and workforce optimization leadership even during industry downturns.People power performance. I just build the systems that make it scale.
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