Bob Benedict
VP Engineering @Capacity
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WORK HISTORY
VP Engineering @Capacity
Hired after extensive search to lead talented development team of software engineers and AI/ML experts. Capacity provides a leading-edge support automation platform using AI, Natural Language Processing(NLP), Remote Process Automation (RPA) and Intelligent Document Processing(IDP) to improve support team efficiency. Recognized as one of the ten hottest AI startups in 2022 by CRN. Our company was awarded a 2022 best places to work by the St Louis Business Journal. Capacity engineering includes: • NLP chatbot with 90%+ deflection rate • Large Language Models using AWS SageMaker and public APIs such as Open AI • Business process automation through IDP and RPA • Business Intelligence with Tableau, AWS Redshift and ETL pipelines • Front end development in React and React Native using back-end micro-services in Python • Hosted operations using AWS, Kubernetes, Gitlab, CI/CD with Datadog and Sentry for monitoring • Security and privacy covering SOC 2, GDPR and other related security and privacy regulations • Quality Engineering with automation, testing strategies, test planning and issue triage • Agile SCRUM development
EDUCATION
University of California, Davis
Bachelor of Science (BS), Computer Science
Jesuit High Sacramento
High School Diploma
SKILLS
ABOUT BOB BENEDICT
I am currently looking for my next role. I am looking for a remote tech leadership role.…
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