Bob Benedict

About Bob Benedict

I am currently looking for my next role. I am looking for a remote tech leadership role.…

Experience

1. VP Engineering

   Capacity

   Feb 2022 — Present

   Hired after extensive search to lead talented development team of software engineers and AI/ML experts. Capacity provides a leading-edge support automation platform using AI, Natural Language Processing(NLP), Remote Process Automation (RPA) and Intelligent Document Processing(IDP) to improve support team efficiency. Recognized as one of the ten hottest AI startups in 2022 by CRN. Our company was awarded a 2022 best places to work by the St Louis Business Journal. Capacity engineering includes: • NLP chatbot with 90%+ deflection rate • Large Language Models using AWS SageMaker and public APIs such as Open AI • Business process automation through IDP and RPA • Business Intelligence with Tableau, AWS Redshift and ETL pipelines • Front end development in React and React Native using back-end micro-services in Python • Hosted operations using AWS, Kubernetes, Gitlab, CI/CD with Datadog and Sentry for monitoring • Security and privacy covering SOC 2, GDPR and other related security and privacy regulations • Quality Engineering with automation, testing strategies, test planning and issue triage • Agile SCRUM development

Education

• University of California, Davis

  Bachelor of Science (BS), Computer Science

  1983 — 1988

• Jesuit High Sacramento

  High School Diploma

  1979 — 1983

Skills

• Javascript
• Reactjs
• Start-Ups
• Software Development
• Integration
• Strategic Partnerships
• Agile Project Management
• Agile Methodologies
• Strategic Planning
• User Experience
• Software Engineering
• Executive Management
• Node.js
• Entrepreneurship
• Product Development
• Management
• Program Management
• Software as a Service (Saas)
• Ruby on Rails
• Leadership
• Cloud Computing