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Bob Moore
Franchise Owner Operator @Rita's Italian Ice
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WORK HISTORY
Franchise Owner Operator @Rita's Italian Ice
Florence, KY, US
Owner and operator of Rita’s Italian Ice & Custard, franchise; Vice President, Moore’s Bluegrass Ice, Inc. Opened on 12/17/2025.
EDUCATION
Covington Catholic HS
Elected/General Course Work, General Studies
Northern Kentucky University
Bachelor's Degree Business Leadership and Organization: Minor Business/Psychology: , Organizational Leadership/Business/Psychology
Thomas More University
Business Administration, Business
ABOUT BOB MOORE
Franchise Owner Operator: Rita\'s Italian Ice and Custard. Florence Kentucky. Experienced Contact Center Leader | Manager | Coach with 20+ years of driving performance in fast-paced customer service environments. Proven ability to lead high-performing teams, streamline contact center operations, and elevate both client and associate satisfaction. Passionate about coaching and developing talent, improving KPIs, and delivering exceptional service experiences. A results-driven leader committed to moving the team forward and achieving measurable business outcomes.
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