Benjamin Jung
Principal Architect - Advisory Services @OpenText
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WORK HISTORY
Principal Architect - Advisory Services @OpenText
Bonn, DE
Developed AI-enhanced solutions and user experience innovations for OpenText enterprise platforms. Drove projects spanning AI integration, content management optimization, and interface redesign.• Designed and implemented Prompt Templating feature with dynamic user-fillable placeholders for OpenText Aviator AI, empowering users without prompt engineering expertise through form-based customizable prompting that improved workflow efficiency and AI interaction quality• Collaborated with cross-functional team to transform OpenText Intranet into AI-powered knowledge hub, architecting content management infrastructure, optimizing content for AI readiness, and executing data migration that unlocked advanced search capabilities• Developed mission control dashboard that streamlined relationship management between Content Management and Knowledge Discovery backend, automating content transcription and redaction to reduce manual effort and improve compliance• Redesigned Sales Navigator user experience and built proof-of-concept for 2026 evaluation, modernizing interface design to enhance sales team productivityDelivered strategic advisory services and data-driven frameworks that enabled clients to optimize technology investments and transformation initiatives.• Facilitated strategic advisory workshops to systematically collect, classify, and prioritize requirements, aligning technology investments with organizational objectives• Designed rule-based mathematical model that automated generation of strategic process-improvement roadmaps by analyzing customer requirements, organizational benefits, and product capabilities• Developed Advisory Services programs including \"AI Readiness\" and \"De-customization\" initiatives, guiding organizations through modernization strategies that improved maintainability and reduced total cost of ownership
EDUCATION
Ludwig-Maximilians-Universität München
Medicine
Technical University of Munich
Dipl.Inform.Univ.
Rabanus Maurus Gymnasium, Mainz
Abitur
Trinity College Dublin
PhD
SKILLS
ABOUT BENJAMIN JUNG
I am currently working as a Solution Manager leveling and paving the path to a “Digital-First” World for international engineering procurement construction (EPC) contractors. Content Management in all its facets is the thread I have been following throughout my career, from Electronic Healthcare Records to eBook Publishing Systems to Enterprise Information Systems-No great speech was ever written without listening-I have successfully applied active listening techniques to steer escalating projects back on track, regained customers trust and subsequently created additional business opportunities. Since 15+ years, I demonstrate professional communication and knowledge transfer skills to target audiences ranging from small project teams to large conference groups, from software engineers to C-level management, from engineering to medicine.I am keen on keeping close contact with academia, promoting a transparent university-corporate relationship. With an extensive experience teaching and researching in international academic and corporate environments, I understand the strength of and opportunities for both sides-No great team was ever formed without diversity-I have lived and worked long-term in 3 countries on 2 continents. Since my early childhood, open arms from around the world have taught me to not only respect diversity of all types but to embrace it and use its beauty as the source of strength. My voluntary work as a board member of the German-Canadian Association allows me to engage in bilateral communities and foster the cultural, social and economic links between Germany and Canada.
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