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IT Operation Specialist @Nordea
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WORK HISTORY
IT Operation Specialist @Nordea
Warsaw, PL
Manage and maintain our company\'s IT infrastructure, including servers and databases-Monitoring IT infrastructure, systems and business applications using various monitoring tools -Performing initial troubleshooting and administration on different platforms (Windows Server, Unix, VMware, Mainframe)-Manage the virtual server via vSphere Web Client-Monitor system performance and troubleshoot issues to ensure high availability and reliability -Incident investigations and management (system logs, troubleshooting, root cause)-Build and maintain CI/CD pipelines to automate software deployment and release processes-Execute ad-hoc commands and queries -Splunk – Creating & Managing Alerts and Reports-Working with Broadcom-Work closely with development teams to integrate DevOps best practices into the software development lifecycle and to enhance collaboration, automation, and efficiency across the organization-Initiating application dependency and infrastructure upgrade/patching-Cooperating with Incident Managers and L2 infrastructure support on more complex issues- Monitoring infrastructure, services and systems availability, updating monitored metrics and alerts and interaction with other IT teams to maintain stability- 24/7 system availability monitoring and maintenance. Implementing, managing and scheduling jobs in UC4 (Automic)-Maintained user/user group permissions and certificates within UC4-Proactively monitored and optimized UC4 ( Automic Automation) performance and provided documentation for workflows and procedures-Supported UC4 issue resolution including failed job runs, agent downtime, LDAP sync errors, and license management- Resolving infrastructure application or service problems to achieve the service level agreements- First and Second-level support of production operations and specific services to support efficient incident handling-Cooperating with Incident Managers and L2 infrastructure support.
EDUCATION
Code & More
Scholarship project, Cloud engineering
Israel Azerbaijan Training Center
Scholarship project, Dev/Ops
Akademia Ekonomiczno-Humanistyczna w Warszawie
Master's degree, Computer Science
Azerbaijan State Oil and Industry University • ASOIU
Bachelor's degree , Information Technology
ABOUT BILAL SULEYMANLI
Dedicated IT professional with a robust work ethic and a proven ability to manage diverse…
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