Bianca L.

Success Manager @Phorest Software

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Success Manager @Phorest Software

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Toronto, ON, CA

EDUCATION

2013 — 2014

Toyo University

Japanese Language & Translation Studies

2011 — 2015

Dublin City University

Bachelor’s Degree, Applied Languages & Intercultural Studies (Translation Strand, FR & JA)

2005 — 2011

Malahide Community School

High School

SKILLS

Customer ServiceCustomer SatisfactionComputer ProficiencyMachine TranslationMicrosoft OfficeSalesMicrosoft ExcelPowerpointEcdl CertificationSimultaneous InterpretationTeachingTime ManagementMicrosoft WordTechnical TranslationVideo ProductionFrenchHigher EducationEnglishEvent PlanningTeamworkSocial MediaStrategic PlanningWordpressJapaneseEditingResearchProofreadingTutoringSocial NetworkingAnalysisPhotographyTeam BuildingCommunicationPhotoshopTechnical SupportTranslationPresentations

ABOUT BIANCA L.

I specialize in creating impactful solutions that enhance user experiences and streamline operations. My work spans roles in AI-driven customer success, knowledge management, and cross-functional collaboration across leading organizations like Phorest, Rippling, and Slack.My expertise includes process optimization, using data-driven insights to drive strategic improvements and creating effective documentation for both internal and external stakeholders. Passionate about innovation and continuous improvement, I am dedicated to delivering results that drive success for teams and clients alike.

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Bianca L. — Success Manager at Phorest Software in Toronto, ON, CA | Unifers