Bianca C.
Flagship Store Director, American Girl @Mattel, Inc.
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WORK HISTORY
Flagship Store Director, American Girl @Mattel, Inc.
Los Angeles, CA, US
Experienced retail leader overseeing a square foot high-profile, multi-level Flagship Store that includes the Assistant Operations Manager, Department Managers, Sales Managers, Sales Leads, Party Planner, Marketing and Events Coordinator, Restaurant Manager, and Salon Manager. Accountable for driving revenue growth, elevating guest experience, and executing brand strategy in a location visited by over 1.5MM guests annually.
EDUCATION
UC San Diego
Bachelor of Arts - BA, Communication and Media Studies
Aveda Institute-Los Angeles
State of California Cosmetology License, Cosmetology/Cosmetologist, General
ABOUT BIANCA C.
I am a dedicated, multi-unit luxury retail professional with over 25 years of management experience.I have a lot passion for creating exceptional client experiences and driving strong business results. Over the years, I’ve led high-performing teams, executed impactful store events, and built long-lasting client relationships that fuel both sales growth and brand loyalty.What drives me most is the balance between strategy and people—whether it’s mentoring future leaders, shaping engaging store experiences, or finding innovative ways to connect with customers. With proven success across changing seasons in retail, I bring adaptability, creativity, and a results-driven mindset to every role I take on. I truly believe that when we align our passions with our professional objectives, we create meaningful and impactful work.
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