Betty Denise Perryman

Accounts Management @The Aaron's Company, Inc.

Huntsville, AL, US

Currently I am thriving in a demanding fast paced and numbers driven position with performance rewards. My bonus records consistently reflect above company average as well as top 20% revenue collected as well as GAP increase. My daily duties include contacting assigned customers regarding their charged off account(s). Securing payment or the return of leased product(s). Researching customer information, including skip tracing functions, and documenting the updated information in the collection software module and filing court documents when necessary. Communicating with customers, store associates, regional management as well as I.T. to determine the reason for overdue payment, reviewing terms of sales, service, or lease agreement(s) with the customer in the attempt to resolve nonpayment issues. I maintain cooperative working relationships with customers, stores, regional management and central operations for the purpose of reducing losses due to charge offs/bad debt. I Interface with customers and company personnel at all levels, both verbally and in writing. I work independently and proactively meeting deadlines. I organize, prioritize and coordinate multiple projects. It is my duty to assess and understand the needs of the customer and coach them to lease ownership