Betsy Kalven

WORK HISTORY

EDUCATION

ABOUT BETSY KALVEN

Hi, I’m Betsy I am endlessly curious about people and delight in uncovering what truly matters to them. As a seasoned mixed-methods User Experience Researcher, I have seen again and again the transformative power of leveraging user insights into product decisions that drive change for businesses and customers. BACKGROUNDI have over a decade of research experience in developing human-centered product solutions across healthcare, financial, automotive, CPG, and retail fields. I move seamlessly between being strategic (big picture!) and tactical (nitty gritty!) I’m well-versed in creating end-to-end research programs. I relish building partnerships across product, design, and engineering teams in order to uncover meaty research needs. Synthesizing and distilling research into actionable insights is my secret power (and a source of joy). And as a trained designer, I take very seriously the importance of how we tell the story of the research to bring to life user\'s needs, desires, and values through compelling artifacts.I hold an MFA in interdisciplinary design with a focus on user experience and new technology and have worked across the corporate and non-profit sectors bringing new products to life (0-1) and tuning existing offerings for greater impact. I recently served as a Chief of Staff at a high-growth public health non-profit (scaled from $150K to $7.2M) and am looking to get back to my UX research roots. SEEKING I am seeking User Experience Research opportunities at a series B+ health tech startup that is grounded in user empathy and based in LA or remote.🧰 TOOLBOXResearch Methods:In-depth interviews; Ethnographic research; Contextual inquiry; Remote Research; Usability testing; Surveys; Diary studies; Field Studies. Analysis: Stakeholder + Journey Mapping; Competitive Analysis; Persona Development; Research Analysis + Synthesis; Behavioral archetypes.Artifact Creation:Graphic Design; Research Storytelling; Video Editing; Communication Design.