Bethan Jones

Service Designer, Capgemini Uk @Capgemini

Chesterfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Service Designer, Capgemini Uk @Capgemini

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GB

EDUCATION

2001 — 2004

University of Liverpool

BA (Hons) English and Communication Stuides, English Literature, English Language, Media and Communications, 2:1

ABOUT BETHAN JONES

Highly motivated, articulate and successful professional with over twenty years IT Service Management experience, including; Service Design and Transition, Service Governance, Service Delivery Management, Service Improvement, and Project Management. Enthusiastic, flexible and results driven, In my current role I am responsible for service transition of projects covering multiple internal teams and vendors, across varied technology landscapes and service offerings. Assuring and controlling the engagement with and use of, IT service capabilities in conjunction with the Service Providers and other stakeholders (internal and external), to support the introduction of new or changed business Services into the IT landscape. I have excellent verbal and non-verbal communications, facilitation, presentation and influential skills, working with a wide range of technology/business stakeholders and senior management. Passionate about fostering positive relationships at all levels, through collaboration and communication.

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Bethan Jones — Service Designer, Capgemini Uk at Capgemini in Chesterfield, GB | Unifers