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Beth Gibson
Senior Change Manager @Nationwide Building Society
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WORK HISTORY
Senior Change Manager @Nationwide Building Society
Swindon, GB
I lead a team of 8 Change Managers and Change Consultants, delivering complex retail transformation programmes impacting thousands of colleagues and millions of customers. My role is about achieving outcomes through people - developing a team of change experts that can take on complex change and deliver it with consistency, pace and impact.I focus on- Building capability and confidence so my team can deliver transformation independently- Creating a culture of accountability, support, and continuous improvement- Working with senior stakeholders to shape, plan, and land change across the business- Ensuring change is adopted and sustained, not just delivered - driving sustainable cultural and behavioural changeI work within Nationwide’s Retail function and have delivered transformation and readiness projects and programmes across the branch network, into our contact centre, chat functions and banking and savings operational teams. I am currently leading readiness for a significant transformation relating to Nationwide’s credit card servicing.
EDUCATION
University of Liverpool
Marketing with a Year in Industry
Institute for Apprenticeships and Technical Education
Level 4 Apprenticeship
Cirencester College
AABBC
SKILLS
ABOUT BETH GIBSON
Senior Change Manager at Nationwide Building Society
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