Bernice Boyden

About Bernice Boyden

Have you ever imagined what your organization would be like with consistently high morale and productivity, healthy communication systems, and a cohesive culture? It’s not a pipe dream, nor is this magical workplace limited to huge tech firms in Silicon Valley. Morale, productivity, lack of communication, and culture clashes are all-too-common but frustrating elements of most large and mid-size organizations … but they don’t have to be. Throughout Bernice’s 25-year career in human resources and executive coaching, she has cultivated a passion for helping other leaders realize the true potential of their workplace. After handling more than interventions dealing with conflict management and workplace conduct issues, Bernice learned that many leaders need help with: • Learning how to have tough conversations • Addressing workplace conflict in a healthy way • Dealing with bad behavior appropriately • Identifying and correcting the roots of toxic culture • Training to address gaps in communication and leadership skills When issues like these are addressed and leaders are given the tools they need to guide their teams, the results are like a breath of fresh air. Employees are thriving in a workplace that listens to their needs. Leaders are engaged and helping the organization meet its strategic goals. It’s a win-win. Helping facilitate this breath of fresh air is what she does every day. Bernice brings a breadth of experience working with Fortune 50 companies and she understands that everything revolves around people. Bernice helps leaders in the C-Suite, HR, and Operations better communicate and relate to their people. All productivity starts with your PEOPLE.

Experience

1. Senior Human Resources Advisor Internal Coach

   FedEx

   Sep 2005 — Present

   Internal Coach to all levels of Management. Counsel and provide advise to employees and all lines of management in 18 various locations. Provide direction to management on employee issues to include: disciplinary action, performance improvement, reorganization, employee relations concerns, policy exceptions and succession planning. • Provide leadership development through management training and one-to-one coaching with all lines of management. • Communicate all human resource administration policies, procedures for compensation, benefits and organization planning. Administer annual employee attitude survey, communicate results to management and assist management in the resolution of identified problem areas. Analyze and prepare statistical reports on significant trends in personnel-related activities as necessary for management information reports.• Conduct all Human Resource based training to management and employees (i.e. Sexual Harassment, Conflict Resolution, Union Avoidance, EEO etc.). Investigate and resolve Internal and External EEO complaints. Investigate employee complaints, recommend courses of action, and ensure appropriate follow-up action. • Deliver corporate EEO/affirmative action programs in an assigned area by identifying under-utilization and potential concerns.

Education

• Duquesne University

  Bachelors

  1990 — 1994

• Center for Executive Coaching

  Certified Executive Coach

• Duquesne University

  Masters

  1994 — 1995

• Duquesne University

  Certified Professional Coach

Skills

• Executive Coaching
• Change Management
• Leadership Development
• Workplace Conduct
• Leadership Training
• Conflict Management
• Conflict Resolution
• Public Speaking
• Strategy
• Succession Planning
• Organizational Culture
• Coaching
• Team Building
• Strategic Planning
• Employee Relations
• Executive Engagement
• Organizational Development
• Human Resources