Bentlee Edgington

Customer Education & Internal Knowledge Management

Role
Technical Writer at ReliaQuest
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Bentlee Edgington

You\'re looking at an experienced communicator with a history in technical writing…

Experience

  1. Technical Writer

    ReliaQuest

    Dec 2024 — Present

    Managed customer-facing configuration guides for approx. 200 integrations- Edited customer-facing help guides for GreyMatter usage- Wrote UX microcopy for consistency and clarity across GreyMatter features- Started a regular AI meetup for employee education- Supplemented marketing efforts with email, direct mailer, and educational article content- Created video walkthroughs of GreyMatter features for customer education

Education

  • Utah State University

    B.S., English Language and Literature, General

    2015 — 2018

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Bentlee Edgington — Technical Writer at ReliaQuest in Salt Lake City, UT, US | Unifers