Becky Depodwin
CX Consultant | Meteorologist | AMS Councilor and Executive Committee Member
- Role
- Senior Consultant at Guidehouse
- Location
- State College, PA, US
- LinkedIn followers
- 500 followers
About Becky Depodwin
Becky DePodwin is a seasoned meteorologist and public safety expert with over 15 years of…
Experience
Senior Consultant
Mar 2022 — Present
Help emergency management clients identify, evaluate, and solve complex challenges, assisting them in achieving strategic goals and objectives to fulfill their mission and comply with Federal laws and regulations-Facilitate strategic leadership, stakeholder, and partner workshops-Document existing business processes and design new processes to improve the operations of an organization-Consolidate and analyze qualitative and quantitative data of operational customer and employee data to support data-driven decision-making-Develop and present recommended plans of action and support the implementation of short, medium, and long-term approved recommendations-Lead customer experience assessments, including customer persona development, journey mapping and design, and collect voice of the customer data based on OMB requirements-Support the socialization of cultural and management transformational requirements-Mentor and support clients through process improvement initiatives-Emergency Management and Infrastructure Resilience Workstream lead for the Guidehouse Emergency Management Center of Excellence.
Education
Millersville University of Pennsylvania
Master's degree, Crisis/Emergency/Disaster Management
2016 — 2018
University of Northern Colorado
Bachelor of Science, Meteorology
2007 — 2011
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