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Start for FreeBeau Stonefield
Principal Program Manager @Docusign
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WORK HISTORY
Principal Program Manager @Docusign
Led the business case creation, requirements and project managed a new accounts and alerts service which required a major overhaul of the telemetry and diagnostics framework, employing advanced predictive analytics to preemptively address customer issues proactively. decreasing case creation and increasing CSAT-Mentored and developed a new team of program managers, enhancing team capabilities and fostering a culture of innovation and excellence, which led to a 40% increase in team productivity-Initiated and led a new tool creation partnering with our internal AI abs team. The new tool is an AI enhanced search tool that brings all support documents across multiple sources into one source control. It allows for summary and answers via LLM. Reduced time to find information for our customers by 30 percent.
EDUCATION
MIT Professional Education
Data Science Making Data Driven Decisions, Computer and Information Sciences and Support Services
University of Washington
Certification in Software Testing, Quality Assurance and Control in Software Testing
Central Washington University
Bachelor of Science, Business Administration and Management, General
Lindbergh High School
High School Diploma
SKILLS
ABOUT BEAU STONEFIELD
Experienced Product Manager with a strong background in the software industry. Proficient in Sales, Management, SaaS, Software Documentation, and SDLC. Expert in scaling rapidly growing companies.Leader specializing in software development, AI, and data analytics. Skilled in Generative AI, Software Engineering, Innovation, and Data Analytics. Focused on developing AI applications, AI Search, and AI Content Creation and Management. Known for simplifying complex technical challenges and delivering structured programs on time and within budget.
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