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Start for FreeAvik Kumar Biswas
Director - Observability Engineering @MGM Resorts International
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WORK HISTORY
Director - Observability Engineering @MGM Resorts International
Phoenix, AZ, US
Building up Observability Ecosystem for Resort, Gaming & Mobile applications hosted on AWS, Azure & On-prem infrastructure • Building and leading a high-performing Observability Engineering team,including mentoring, coaching, and guiding team members in their careerdevelopment.• Defining the strategic vision and roadmap for the observability practice within the organization. Aligning it with the overall engineering and business goals.• Building manual instrumenttaion modules of Java, Node.js, Python using Artificial Intelligence (AI)• Evaluating, selecting, and implementing the most suitable observability tools and platforms for distributed tracing(Open telemetry), logging, metrics collection, and alerting.• Improving SRE & Incident management using Grafana Loki-mimir-tempo,Frontend Observability-FARO, opsgenie, Grafana oncall, Service now to reduce MTTD and MTTR• Overseeing the budget and vendor management for observability tools,infrastructure, and team development.
EDUCATION
Baranagar Ramkrishna Mission Ashrama High School
SCIENCE
National Institute of Technology Jamshedpur
BTECH(HONS), Mechanical engineering
SKILLS
ABOUT AVIK KUMAR BISWAS
19 years of professional expertise with proven ability in Leading Engineering teams and building framework of Observability, Database Administration, Development & Performance engineering across domains with different clients. Highly proficient in performance testing, benchmarking, optimization & capacity planning for databases using automated tools. Experienced in performing proof of concepts of database products and features. Proficient on assortment of technologies including DB2, Mongo DB, MariaDB, PostgreSQL, Python, Linux and UnixCustomer centric & result-oriented engineer with excellent troubleshooting skills. Extensive experience in achieving scalable & optimized Database architectures in multiple environments.• Database -DB2 for LUW, MySQL, MariaDB, DB2 for z/OS, MongoDB, PL/SQL, PostgreSQL, Influx DB• Performance Testing -Jmeter, sysbench, Loadrunner• Monitoring/Observability- Opentelemetry,Grafana Stack,vmstat, nmon, topas, snapshot for DB2, Explain Query• Automation – Python, shell script• SQL IDE- Toad, workbench for MySQL & PostgreSQL• Dashboard- Grafana, Splunk, AWS CloudWatch• GitHub, Jira• OS- Linux, Unix, WindowsOrganization/Clients worked for:• AWS Identity and Access Management (IAM)• Disneyworld Parks andResorts• MGM Resorts• American Express• Apple Pay• Kohls Merchandise• Bank of china• United Health Group• Capital One• Qwest Telecom
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