Avik Kumar Biswas

About Avik Kumar Biswas

19 years of professional expertise with proven ability in Leading Engineering teams and building framework of Observability, Database Administration, Development & Performance engineering across domains with different clients. Highly proficient in performance testing, benchmarking, optimization & capacity planning for databases using automated tools. Experienced in performing proof of concepts of database products and features. Proficient on assortment of technologies including DB2, Mongo DB, MariaDB, PostgreSQL, Python, Linux and UnixCustomer centric & result-oriented engineer with excellent troubleshooting skills. Extensive experience in achieving scalable & optimized Database architectures in multiple environments.• Database -DB2 for LUW, MySQL, MariaDB, DB2 for z/OS, MongoDB, PL/SQL, PostgreSQL, Influx DB• Performance Testing -Jmeter, sysbench, Loadrunner• Monitoring/Observability- Opentelemetry,Grafana Stack,vmstat, nmon, topas, snapshot for DB2, Explain Query• Automation – Python, shell script• SQL IDE- Toad, workbench for MySQL & PostgreSQL• Dashboard- Grafana, Splunk, AWS CloudWatch• GitHub, Jira• OS- Linux, Unix, WindowsOrganization/Clients worked for:• AWS Identity and Access Management (IAM)• Disneyworld Parks andResorts• MGM Resorts• American Express• Apple Pay• Kohls Merchandise• Bank of china• United Health Group• Capital One• Qwest Telecom

Experience

1. Director - Observability Engineering

   MGM Resorts International

   Oct 2022 — Present · Phoenix, AZ, US

   Building up Observability Ecosystem for Resort, Gaming & Mobile applications hosted on AWS, Azure & On-prem infrastructure • Building and leading a high-performing Observability Engineering team,including mentoring, coaching, and guiding team members in their careerdevelopment.• Defining the strategic vision and roadmap for the observability practice within the organization. Aligning it with the overall engineering and business goals.• Building manual instrumenttaion modules of Java, Node.js, Python using Artificial Intelligence (AI)• Evaluating, selecting, and implementing the most suitable observability tools and platforms for distributed tracing(Open telemetry), logging, metrics collection, and alerting.• Improving SRE & Incident management using Grafana Loki-mimir-tempo,Frontend Observability-FARO, opsgenie, Grafana oncall, Service now to reduce MTTD and MTTR• Overseeing the budget and vendor management for observability tools,infrastructure, and team development.

Education

• Baranagar Ramkrishna Mission Ashrama High School

  SCIENCE

• National Institute of Technology Jamshedpur

  BTECH(HONS), Mechanical engineering

  2002 — 2006

Skills

• Microsoft Sql Server
• Unix
• Data Modeling
• Job Control Language (Jcl)
• Pl/Sql
• Capacity Planning
• Databases
• Mainframe
• T-Sql
• Mongodb
• Database Design
• Jmeter
• Requirements Gathering
• Performance Testing
• Integration
• Consulting
• Z/Os
• Testing
• Systems Analysis
• Oracle
• Requirements Analysis
• Spufi
• Ibm Aix
• Database Administration
• Splunk
• Sdlc
• Solution Architecture
• Unix Shell Scripting
• Sql Tuning
• Enterprise Software
• Loadrunner
• Cobol
• Ibm Db2
• Db2
• Sql
• Shell Scripting
• Performance Tuning
• Jcl
• Sql Server Management Studio
• Business Analysis