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Client Success Manager @Revel Systems
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WORK HISTORY
Client Success Manager @Revel Systems
Responsible for onboarding, implementing, installation, and managing a portfolio of clients - Maintain a high level of customer satisfaction with Revel Systems iPad Point of Sale System - Pre-inspect, plan, and project manage install - Configure and maintain client dashboards - Establish strong relationships with clients - Analyze client business objectives of system - Champion product development ideas of the client to include cross functionally within the organization - Implement iPad POS solutions - Provide onsite support - Train clients on Revel POS front and backend - Proactively reach out to clients for regular reviews of their services - Suggest upgrade opportunities that would enhance client satisfaction with product - Responsible for \"happiness\" of the customer - Manage assigned client portfolio in Salesforce
SKILLS
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