Find Unlimited Emails.For Free.
Discover prospects, find their business emails, and build your pipeline with Unifers.
Start for FreeAshton Brooke Ross
Strategic Operations Program Analyst @Cohere Health
Signup · Get unlimited contacts
WORK HISTORY
Strategic Operations Program Analyst @Cohere Health
Create project plans, timelines, and lead all registration, onboarding, outreach, and portal adoption implementations • Create and implement data driven solutions to increase departmental efficiency and ROI. Analyze current processes and identify areas that need improvement using SaaS applications • Work interdepartmentally to improve technology as it relates to launches and provider onboarding. Test functionality before going live • Build complex workflows and processes that integrate technology and people • Synthesize findings into actionable insights for key stakeholders, including executive audiences • Utilize available software to build workflows and reporting. Salesforce for client outreach and account management and Jira for escalations or complaints • Train and demo new product features to internal staff and external provider groups. Create work instructions for internal staff and training materials for external provider groups • Support work pertaining to account strategy and operational improvements for the Client and Provider Success team • Remain a SME on numerous software including Tableau, Microsoft Office, Lucidchart, SaaS applications, Pendo, Confluence, Mailchimp, Google products, Okta Administration, Sharepoint, Office 365
EDUCATION
Southern New Hampshire University
Bachelor's degree, Information Technologies with concentration in Business Management
ABOUT ASHTON BROOKE ROSS
Operations leader with 15+ years of cross-industry experience in aviation, healthcare…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.