Ashley Ernst
Senior Program Manager | Design Systems, Creative & Product Operations | Driving Execution Excellence Across Complex Platforms
- Role
- Senior Design Program Manager at Ford Motor Company
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
About Ashley Ernst
Operations leader with 10+ years establishing execution frameworks and driving systematic delivery across complex technical platforms at Ford, Amazon, and Nintendo. Expert in building operating rhythms that scale, managing strategic risk across large portfolios, and partnering with VP/SVP-level leadership to eliminate operational bottlenecks. Proven ability to design governance models, facilitate executive decision-making, and implement repeatable processes that enable organizations to execute consistently in fast-paced, ambiguous environments. With over 15 years of experience in UX and product operations, I bring expertise in managing cross-functional teams, establishing processes, and reporting key metrics for strategic decision-making. My work emphasizes fostering collaboration and ensuring streamlined workflows that align with organizational goals, contributing to impactful and user-focused product experiences.
Experience
Senior Design Program Manager
Dec 2023 — Present
Oversee design execution for core features and first-party apps, ensuring designs meet required standards and technical constraints. Define KPIs for upstream reporting to design and engineering leadership for health of design delivery and UX Research efforts. Collaborate with design technologists, UX designers, researchers, and leadership to prioritize to define usability testing milestones.
Education
Purdue University
N/a
1999 — 2001
Roosevelt University
Bachelor's degree, Journalism
2001 — 2003
Skills
- Social Media
- Advertising
- Interactive Advertising
- Creative Strategy
- Interactive Marketing
- Graphic Design
- Account Management
- Integrated Marketing
- Online Advertising
- Digital Media
- User Interface Design
- Digital Marketing
- Digital Strategy
- User Experience
- Content Strategy
- Marketing Strategy
- Social Media Marketing
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