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Ashley Ernst

Senior Design Program Manager @Ford Motor Company

Tacoma, WA, US
MOBILE NUMBERS
+12•••••••65

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WORK HISTORY

Dec 2023 — Present

Senior Design Program Manager @Ford Motor Company

Oversee design execution for core features and first-party apps, ensuring designs meet required standards and technical constraints. Define KPIs for upstream reporting to design and engineering leadership for health of design delivery and UX Research efforts. Collaborate with design technologists, UX designers, researchers, and leadership to prioritize to define usability testing milestones.

EDUCATION

1999 — 2001

Purdue University

N/a

2001 — 2003

Roosevelt University

Bachelor's degree, Journalism

SKILLS

Social MediaAdvertisingInteractive AdvertisingCreative StrategyInteractive MarketingGraphic DesignAccount ManagementIntegrated MarketingOnline AdvertisingDigital MediaUser Interface DesignDigital MarketingDigital StrategyUser ExperienceContent StrategyMarketing StrategySocial Media Marketing

ABOUT ASHLEY ERNST

Operations leader with 10+ years establishing execution frameworks and driving systematic delivery across complex technical platforms at Ford, Amazon, and Nintendo. Expert in building operating rhythms that scale, managing strategic risk across large portfolios, and partnering with VP/SVP-level leadership to eliminate operational bottlenecks. Proven ability to design governance models, facilitate executive decision-making, and implement repeatable processes that enable organizations to execute consistently in fast-paced, ambiguous environments. With over 15 years of experience in UX and product operations, I bring expertise in managing cross-functional teams, establishing processes, and reporting key metrics for strategic decision-making. My work emphasizes fostering collaboration and ensuring streamlined workflows that align with organizational goals, contributing to impactful and user-focused product experiences.

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