Ashley Defrees

Business Owner @MWR - Morale, Welfare and Recreation DTA USA

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2009 — Present

Business Owner @MWR - Morale, Welfare and Recreation DTA USA

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Graphic Design• Created stationery suites based on the essence & ideas of the client while ensuring that our clients\' desired image and formality was conveyed.• Set up artwork files correctly for each vendors press specs• Branded stationery for each client to have their own custom event brand• Produced digital + white printing & die cutting in-houseSales & Marketing• Operated as the face of the company for 8 years attending open houses, expo shows, personal consultations & events• Created follow up systems via email & scheduling methods• Sold a minimum number of products based on a defined goal• Created & maintained websites• Self-motivated, team player with daily focus on goals• Promotion via social media to maximize brand identity & generate warm leads• Planned product photo shoots with props & styled backdropsCustomer Service & Quality Assurance• Demonstrated outstanding courtesy & strong interpersonal skills in all customer interactions• Strong focus on customer satisfaction, loyalty, follow up & accountability resulting in rave reviews• Provide customers with a meaningful, exciting, & positive experience• Interact with new customers & vendors to build relationships• Exercised strong problem solving skills• Preparing sold products for customer delivery, ensuring that the customer receives quality products in a timely mannerBusiness Development• Utilize customer feedback to analyze savings and possible value-added services• Help motivate and train our team of 3 to attain goals• Stay informed of new products and trends• Managed money and created budget plans• Brainstorm and implement all marketing, customer experience strategies, & business development plans• Created a universal system through Trello to manage projects• Manage employees and ensure brand qualities are witheld• HR duties included hiring, employee evaluations and goal meetings

EDUCATION

N/A

Ball State University

Associate of Science, Physiology & Health Science

SKILLS

Online MarketingGraphic DesignEvent ManagementEvent PlanningInvitationsEmail MarketingWeb DesignProduct DesignAdvertisingCorporate EventsMarketing StrategyGraphic DesignersMicrosoft OfficeSalesMarketing CommunicationsFacebookIllustratorSocial MediaAdobe Creative SuiteCustomer ServiceTrade ShowsPublic RelationsProduct DevelopmentIndesignContract NegotiationCreative DirectionProduct MarketingSocial NetworkingSocial Media MarketingProduct LaunchMarketingBrand DevelopmentMicrosoft WordProject ManagementCustom InvitationsPowerpointMicrosoft ExcelBirthdaysWedding PlanningParties

ABOUT ASHLEY DEFREES

I have over a decade of experience as a small business owner and 7 years of experience as…

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Ashley Defrees — Business Owner at MWR - Morale, Welfare and Recreation DTA USA in Houston, TX, US | Unifers