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General Manager @Gigforce
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WORK HISTORY
General Manager @Gigforce
Gurugram, IN
As the General Manager of After-Sales Service at Gigforce, I lead the nationwide operations for our Electric Vehicle (EV) projects. With over 14 years of experience in leadership, project management, and customer service, my focus is on ensuring seamless, high-quality after-sales support across India.In the rapidly growing EV sector, after-sales service is a key component for customer satisfaction and long-term success. I oversee the pan-India management of installation, technical support, and customer service, working closely with dealers, distributors, and service teams to ensure we deliver reliable and timely solutions. My goal is to provide a smooth customer experience from the point of installation through ongoing maintenance, helping to build trust and loyalty in this emerging industry.By managing large-scale operations across the country, I ensure that our service network is robust, responsive, and aligned with the needs of the evolving EV market. I’m passionate about contributing to the growth of sustainable energy solutions and creating a positive impact through strong customer relationships.Let’s connect to discuss EV projects, after-sales service strategies, or collaboration opportunities across India!
EDUCATION
Punjab Technical University
Master of Business Administration - MBA, Marketing
Himachal Pradesh University
Bachelor of Arts - BA, Arts
ABOUT ARVIND KUMAR
I\'ve spent 16 years learning how to run operations spread across the map — and that turns…
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