Arunima Sharma

Experience

1. Senior Advisor Business Improvement

   Rio Tinto

   Mar 2022 — Present · Gurugram, IN

   Workday & ServiceNow (HR & Payroll Process Optimization – Workday & ServiceNow Implementation):• Led the Workday and ServiceNow transformation project to enhance HR and payroll service efficiency• Streamlined workflows, reducing ticket resolution time and improving employee experience• Standardized global HR processes, ensuring compliance and best practices across regions• Automated key HR tasks, reducing manual workload and increasing accuracyBusiness Improvement & Process Optimization:• Spearheading process improvement initiatives, identifying inefficiencies, and streamlining operations to enhance business value• Launched Rio Tinto’s first-ever HR Chatbot (\"Finn the ChatBOT\"), automating HR queries and reducing manual intervention • Designed and implemented Power App automation, reducing processing time and improving accuracy and employee experience• Driving Agile transformation, facilitating daily stand-ups, sprint planning, and retrospectives to foster a high-performance culture• Leading cross-functional workshops to identify pain points, develop solutions, and secure buy-in for key improvement initiatives• Leveraging Workday and ServiceNow to optimize HR and payroll processes, ensuring compliance with Rio Tinto policies and RACM methodologies• Collaborating with teams to automate repetitive processes, enhancing efficiency and customer experience• Developing Power BI dashboards to provide data-driven insights for informed decision-makingAchievements:• Proud to Achieve Award – Recognized for identifying key business challenges and successfully onboarding Rio Tinto\'s first-ever digital colleague,\"Finn the ChatBOT,\" for Australia employees• Rockstar Award – Awarded for Business Improvement initiatives that enhanced process efficiency and automation