Arun Pothu
Process Executive @Cognizant
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WORK HISTORY
Process Executive @Cognizant
IN
EDUCATION
Jawaharlal Nehru Technological University
Bachelor's degree
Indiana Wesleyan University
Master's degree
ABOUT ARUN POTHU
Aspiring ServiceNow Developer and Administrator | ITSM, CMDB & CSM Enthusiast As a passionate and certified ServiceNow Developer and Administrator, I am eager to apply my skills in designing, developing, and customizing applications on the ServiceNow platform. My focus lies in ITSM, CMDB, and CSM suite applications, where I aim to drive business transformation through effective ServiceNow implementations. Key strengths and skills include: Knowledge in creating and customizing client scripts, business rules, UI policies, and workflows to improve business processes. Proficient in managing and configuring the Configuration Management Database (CMDB), ensuring accurate data and seamless integration. Strong foundation in ServiceNow integrations, including RESTful APIs, SOAP, and middleware technologies, to enhance system communication. Implemented HRSD solutions to streamline HR processes and improve overall service delivery. Proficiency in scripting languages like JavaScript and GlideScript, focused on automating tasks and enhancing system performance. Familiar with Agile methodologies, ensuring successful project execution and team collaboration. I am eager to contribute to dynamic teams, grow my skills further, and help organizations leverage ServiceNow to enhance service management and operational efficiency. Open to new opportunities where I can learn, grow, and make an impact.
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