Arpan Dhar
Senior Business Analyst (PEGA Consulting) at Cognizant | SBM NMIMS Mumbai (2019-21) | CPBA certified | SAFe PO/PM certified | AWS Certified Cloud Practitioner
- Role
- Senior Business Analyst at Cognizant
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Arpan Dhar
I am a Business Analyst and consultant with 7+ years of IT experience, including over two…
Experience
Senior Business Analyst
May 2021 — Present · London, GB
Perform requirement gathering workshops and DCO sessions with relevant stakeholders and play active involvement in the ownership of both requirements and solutions. Understand issues from the client\'s perspective, and creation of test scenarios, and migration plans.Perform Gap Analysis, and identify pain areas and potential deficiencies. Monitor process SLAs, address, and assess ticket resolution escalations. This drives best-in-class process adaptation and is pivotal to recommend customized solutions and process changes using Pega Methodologies and DevOps.Understand the overall product roadmap with the Product owner and translate the roadmap into team-specific release planning and sprint planning. Work with Product Owner in creating the backlog with user stories and epics and work to prioritize them in respective sprints
Education
Jalpaiguri Government Engineering College
Bachelor of Technology (BTech), Mechanical Engineering
2011 — 2015
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
2019 — 2021
Skills
- Photography
- Autocad
- Microsoft Office
- C
- Risk Management
- Quality Control
- Quality Assurance
- Mechanical Engineering
- Swimming
- Nx Unigraphics
- New Product Development
- Catia
- Engineering
- Matlab
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