Arnim Spitzer
Project Manager @MSX International
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WORK HISTORY
Project Manager @MSX International
Cologne, DE
Value Stream: Parts, Accessories & Service Performance Revenue and profitability growth of aftersales business by innovating sales channels and the supply chain
EDUCATION
Berufskolleg des Kreises Kleve
Mechatronics Engineer / Mechatroniker, Automobilmechanik / Mechaniker / Elektriker
Rheinische Fachhochschule Köln
Bachelor of Engineering, Wirtschaftsingenieurwesen / Industrial Engineering
SKILLS
ABOUT ARNIM SPITZER
Taking customer experience to the next level – that’s what drives me.With 15+ years of experience in Aftersales, Customer Success, and Key Account Management across the automotive and consumer electronics industries, I help brands and dealer networks grow faster, more efficiently, and with a sharp customer focus.I’ve led transformation initiatives that:• Improved service quality• Streamlined after-sales operations• Increased customer loyalty• Enabled stronger partner collaborationWhat motivates me:• Designing seamless and trusted customer journeys• Building resilient dealer networks and partnerships• Solving complex operational and technical challenges• Driving meaningful change and impact for customers, teams, and the brand I bring a strategic mindset, hands-on execution, and a passion for shaping the future of mobility and service excellence.Internationally experienced. Flexible. Results-driven.
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