Arminder Singh

Vice President of Customer Support @Matterport

San Francisco, CA, US

EMAILS

a•••••@matterport.com

MOBILE NUMBERS

+17•••••••21

Reveal Contact Details

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WORK HISTORY

Jul 2023 — Present

Vice President of Customer Support @Matterport

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EDUCATION

1996 — 1998

Panjab University

Master's degree, Finance

SKILLS

Product ManagementCustomer SupportCross-Functional Team LeadershipXmlTeam ManagementIntegrationSales OperationsProfessional ServicesCustomer ServiceEnterprise SoftwareEnterprise ArchitectureTechnical SupportBusiness AnalysisCustomer Service ManagementProduct SupportPhotoshopBusiness StrategyTroubleshootingSaasBusiness Process ImprovementGo-to-Market StrategyAgile MethodologiesManagementService-Level Agreements (Sla)Program ManagementStrategySoftware Project ManagementCrmBusiness IntelligenceProject ManagementMicrosoft OfficeSoftware as a Service (Saas)Windows Server 2008Requirements AnalysisCloud ComputingDesktop PublishingLeadershipCustomer SatisfactionTestingScrum

ABOUT ARMINDER SINGH

25+ years of international experience in software industry including Product Management, Project Management, Technical Support, and Customer SuccessLeadership experience managing large, multi-product support organizations (B2B as well as B2C) to support operations globally in a 24x7 environment. Action oriented, capable of independently solving business issues and able to communicate clearly and effectively to both technical and business audiences.Extensive experience of working with clients representing the Fortune 500 to ensure they are leveraging software solutions and achieving success and engaging fee-based resources as necessary.Specialization: Project Management, Customer Service, Team Management & Product Management

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