Arlynn Addington

Senior Account Manager @RXO, Inc.

Manage and build relationships with current and prospective clients in the auto transport industry. Develop and implement strategic account plans to increase revenue, retention, and customer satisfaction. Proactively identify opportunities to improve service and drive client satisfaction, including identifying cross-sell and up-sell opportunities. Negotiate rates with carriers and provide competitive quotes to clients. Collaborate with our operations team to ensure timely and efficient delivery of vehicles and provide exceptional customer service. Analyze data and market trends to identify opportunities for growth and improvement in our service offering. Represent the company at trade shows and other industry events. Manage contracts and agreements with clients and carriers.