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Arlene-Jane Galiza

Team Lead - Patient Services @Mayo Clinic

Phoenix, AZ, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Team Lead - Patient Services @Mayo Clinic

Phoenix, AZ, US

Monitor & direct staffing in conjunction with supervisors direction to ensure efficient & effective workflow within the Desk area, patient check in, appointment work up & rooming responsibilities- Perform various clerical, electronic, & customer service duties including the management, maintenance & flow of patient information- Perform various management with telephones to support physicians & clinical personnel, assist patients & visitors- Obtain vitals on patients and perform variety of support activities- Interacts directly with physicals, technologist, patients & more- Support & adhere to all standards of Mayo Clinic.

EDUCATION

N/A

James Campbell High School

High School Diploma

N/A

Grand Canyon University

Bachelor's degree, Health/Health Care Administration/Management

N/A

Grand Canyon University

Minor, Business Managment

ABOUT ARLENE-JANE GALIZA

Highly dedicated & motivated aspiring healthcare administrator possessing a strong work ethic. I am beyond excited to contribute towards the future of the healthcare industry by providing awareness & compassion toward achieving the best quality care. I am driven by making an impact in the lives of others by consistently expressing a positive & attentive attitude towards adverse situations. Due to my past experiences working within the customer service, hospitality, & healthcare industry industry I’ve been recognized for my ability to work in high-volume & fast-paced environments. Along with being recognized for my trusted reliability, dedication, excellent organization skills, multi-tasking, & dealing with difficult situations as they arise.

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