April Cunningham

Lead Admin Project Assistant Ii Eligibility Specialist- Cdbg-dr @Tetra Tech

US

Work with managers to develop best practices and make process improvement when needed.Actively ensure quality case files and client interactions.Maintain, track cases assigned and provide input where necessary in the data management information system.Actively ensure quality case files and client interactions.Provide effective and timely customer service, information, and problem resolution.Manage data and input data into data management systems.Manage staff assigned to the project as well as staff assigned by the client to a project.Manage the development of an application intake and evaluation process for CDBG-DR housing programs including but not limited to housing reimbursement and rehabilitation programs.

University of Houston-Downtown

Bachelor's degree, Criminal Justice

Texas Southern University

Master of Urban Planning and Environmental Policy, Public Administration

Western Governors University

Master of Science - MS, Business Administration and Management, General