Anuraag R
Deputy Manager @Deloitte
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WORK HISTORY
Deputy Manager @Deloitte
Bengaluru, IN
EDUCATION
Dr.CV Raman University of Professional Studies
B.com, Business/Commerce, General
Dayananda Sagar University
Executive MBA
Indian Institute of Management Nagpur
Postgraduate Degree, Data Science for Business Excellence and Innovation
Indian Institute of Management Nagpur
Postgraduate Degree, Data Science
SKILLS
ABOUT ANURAAG R
Experienced Workforce Management Analyst with over 10 years of expertise in optimizing workforce efficiency and ensuring seamless operations. Proficient in forecasting, scheduling, and real-time monitoring to meet service level agreements (SLAs) and business objectives. Skilled in analyzing performance data, identifying trends, and implementing strategic solutions to enhance productivity. Strong background in using advanced workforce management tools such as IEX, Avaya CMS, and Tableau to improve decision-making and operational performance. Adept at collaborating with cross-functional teams to align workforce planning with organizational goals. Excellent problem-solving, analytical, and communication skills, with a proven ability to manage complex scheduling and staffing challenges. Dedicated to continuous improvement, cost optimization, and achieving operational excellence in dynamic, fast-paced environments.
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