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Anup Jalan
Director and CEO @Belsmart
St. Petersburg, FL, US
EMAILS
MOBILE NUMBERS
+91••••••••26
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WORK HISTORY
Aug 2012 — Present
Director and CEO @Belsmart
Kolkata, IN
Beltalk is a Cloud Communications solutions provider for call centers. Based out of India, we provide Cloud Dialers, Sip Trunks, Wholesale CC VoIP, Cloud Softswitches. Toll-free and DID numbers, ip bpx, and unified communications tools.
SKILLS
Team ManagementIT Service ManagementChange ManagementOutsourcingPerformance ManagementCrmItilProcess ImprovementLeadershipMcseInternational BusinessMisEmployee EngagementWorkforce ManagementIncident ManagementResource ManagementSlaProgram ManagementCustomer SatisfactionProcess ManagementService DeliveryBusiness AnalysisSix SigmaOutbound MarketingSoft SkillsBusiness ProcessCall CenterOffshoringManagementOperations ManagementTransition ManagementQuality AssuranceBpoBusiness TransformationBusiness Process ImprovementService DeskCall CentersBusiness Development
ABOUT ANUP JALAN
Most outbound teams lose more time to dialing than they spend actually talking to…
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