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Anup Jalan

Director and CEO @Belsmart

St. Petersburg, FL, US
MOBILE NUMBERS
+91••••••••26

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WORK HISTORY

Aug 2012 — Present

Director and CEO @Belsmart

Kolkata, IN

Beltalk is a Cloud Communications solutions provider for call centers. Based out of India, we provide Cloud Dialers, Sip Trunks, Wholesale CC VoIP, Cloud Softswitches. Toll-free and DID numbers, ip bpx, and unified communications tools.

SKILLS

Team ManagementIT Service ManagementChange ManagementOutsourcingPerformance ManagementCrmItilProcess ImprovementLeadershipMcseInternational BusinessMisEmployee EngagementWorkforce ManagementIncident ManagementResource ManagementSlaProgram ManagementCustomer SatisfactionProcess ManagementService DeliveryBusiness AnalysisSix SigmaOutbound MarketingSoft SkillsBusiness ProcessCall CenterOffshoringManagementOperations ManagementTransition ManagementQuality AssuranceBpoBusiness TransformationBusiness Process ImprovementService DeskCall CentersBusiness Development

ABOUT ANUP JALAN

Most outbound teams lose more time to dialing than they spend actually talking to…

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